Members of the My Dog Pack
Cathi Erb
Owner
Cathi Erb is the owner of My Dog's Care Center, and is shown with her German Shepherd Dogs, Indie and Sully. Cathi formed My Dog's Beauty Shop in 2006 as a home-based grooming business. With thanks to God for his grace and direction along with her loyal client base, she was able to purchase a commercial building in 2013. This enabled her to better meet the needs of her clients by providing additional space to add daycare and boarding. The name may have changed to My Dog’s Care Center but the goals have not changed since the inception of the business. MDCC is committed to providing home-like care that exceeds industry standards. It is equipped with on-site video monitoring for staff use, ensuring the highest level of safety and supervision. A blended team of educated dog lovers is dedicated to delivering exceptional care for every dog. The My Dog family takes pride in caring for dogs differently than their competitors.
Mary
Grooming Manager
Mary, pictured with her German Shepherd Dogs, Bree and Blaze. Mary has been part of the My Dog family since 2011 and is truly an integral part of MDCC. Mary comes from a decades long background in dental care. Due to her understanding of general medical issues and training (including as a groomer), Mary is lovingly referred to by the team as Dr. Mary. Mary has assisted and provided instruction to the various teams on everything from CPR to dental care for our canine friends. With her soft-spoken personality and nurturing attitude Mary connects well with our customers, team members and the dogs in our care - including those pups who are apprehensive with the grooming process.
Amy
Communications Manager
Amy with her Miniature Poodle, Stanley Bob and Lab Mix, Lizzie Sue. Amy has been a member of the My Dog family since 2017, starting in the front office before earning a promotion as our Communications Manager. Other than being a crazy dog person, Amy has a strong background in customer support and marketing, receiving in depth training from Disney World in Florida! Her outstanding attitude and fun personality make Amy a pleasure to work with and be around. Amy embodies the mission and vision of MDCC due to her compassion and sincerity. She is known for always lending a hand to help – whether it’s for a dog or a person! Amy is a creative force to be reckoned with and a huge part of MDCC.
Hillary
Care Team Manager
Hillary pictured with her dogs Orion and Athena (Siberian Huskies). Hillary had over a decade of kennel experience prior to joining the My Dog family in 2017! She has a beautiful, calm energy and non-threatening persona that allow her to effectively care for dogs of many personalities and play styles. Hillary’s style is also conducive to working with people of various backgrounds and personalities. Her experience and genuine love and understanding of the complex nature of dogs are incredibly valuable to the team and the dogs under her care. You can rest assured that your dog will be cared for properly when in the care of Hillary and our Care Team.
Debbie
Business Operations Administrator
Debbie is lovingly being kissed by Bella, her rescue Dalmatian. She has been with My Dog’s Care Center since 2016, beginning part-time as a bookkeeper. With ongoing training, Deb now holds the title of Business Operations Administrator, performing the duties required by our back office, along with the Human Resource needs of the company. Deb earned both a degree in Theology & Women’s Studies along with a Paralegal Certificate before working closely with a CPA to learn the essentials of accounting. Deb has an innate ability to work well with a variety of age and personality types. With her strong beliefs, amazing work ethic and easy going personality it’s not a wonder that Debbie is well liked and respected by the team. We are regularly blessed by Deb’s thoughtfulness toward others while she continues to make a positive impact with the company.
Anthony
Business Technology Manager
Anthony is pictured with Jade, his Border Collie Mix. Anthony joined the My Dog Family in early 2021 in the capacity of a front office assistant. Due to his work ethic and degree of competence Anthony was able to advance to the position of Business Technology Manager. Anthony’s skills include a degree in Web & Graphic Design, and years in the hospitality industry including management roles. Between Anthony’s welcoming personality, proven leadership, and bringing his technical skills to the table, he is extremely helpful to our teams and well received by everyone he serves. Being a lifelong dog owner and lover is simply icing on the MDCC cake!
Brittany
Administrative Assistant
Meet Brittany, shown with Bella Boo, her sweet little Chiweenie. Brittany has been a cherished member of the My Dog family for many years. She has held many roles within MDCC – including custodial duties, working on Care Team providing direct care, helping with building enhancements, front office work and more recently, as our first Administrative Assistant! Clearly Brittany embodies not only versatility but loyalty and dedication. Aside from being a well-rounded and a highly competent individual, Brittany brings the warmth and comforting attitude it takes to effectively work with our clients and our teams.
Haley, CTDI
Sr Care Team Member/Daycation Coordinator
This is Haley, shown with her fur-baby Border Collie Mix named Jade. Haley graduated from Slippery Rock University with a BA in Interdisciplinary Studies and a Minor in Animal Assisted Intervention. Haley has been an important part of the My Dog family since 2020, when her love of dogs began to trigger an interest in dog behavior and training. Haley has since earned the title of CTDI (Certified Trick Dog Instructor), and in 2024 became a graduate of the CATCH Canine Training Academy! Haley exemplifies what it means to remain calm when working with dogs that aren’t necessary calm themselves! Haley is not only a Senior Care Team Member, but also heads up the individualized Enrichment services we offer at MDCC, such as our Daycation program, agility training, hurdles and more.
Valerie
Groomer
Valerie, shown with her 2 Domestic Shorthair Cats, Persephone and Penelope. Val was trained as a professional groomer in the state of Hawaii. She has a gentle personality that helps dogs to relax while she treats them to loving and professional spa treatment. Her experience and great attitude are an asset to our team. She possesses outstanding customer service skills and understands that each dog is unique. We are thankful that she chooses to share her talents with My Dog and its clients.
Megan
Groomer
Megan (Groomer) pictured with her Boxer and Boxer Mix, Ava and Tyson. Megan has several years under her belt as a groomer. She is a great listener and able to help our clients figure out what is best for their dog's grooming needs. Megan always has an upbeat and optimistic attitude, that compliments her infectious smile. Maybe that's why dogs and people respond to her so well. Equally as important, she is an outstanding groomer!
Lauren
Groomer
Lauren joined our team of professional groomers in 2021 and we couldn't be more pleased. We decided that her horse took up too much room in the photo so we kept it small & sweet with her canines, Axel (black Frenchie), Grizwold (red Frenchie), and Patch (Labradoodle). Lauren has a degree in Animal Science and several years under her belt as a dog groomer. However its her kindness and soft disposition that dogs respond to. Lauren is keen on educating our dog parents to keep the pups in her care healthy. Her sincerity shines through outstanding customer service skills and gentleness shown to the dogs in her care, which is why Lauren fits in with the My Dog family so well.
Janice
Groomer
Janice is pictured with her dog, a Boykin Spaniel named Stewie! In her home country, Janice helped run her family's farm and gained extensive knowledge about the care of animals. Once moving to the states, she was introduced to grooming in 2014. Janice's knowledge of the proper care for animals along with her professional experience and calm personality will ensure that all our furry friends will receive the best possible care. We are grateful that Janice is sharing her skills and talents with all of us! Rest assured; Janice will give your dog the personalized care with a gentle approach that we proudly provide for all our clients.
Dave
Team Support
Dave is pictured with his dog Bandit (Poodle Mix). Dave joined the family business in 2008 initially as a bather. Dave is truly a team player, having helped in nearly every department over the years. Since 2021 Dave has learned all about building and maintenance, and how extensive it is to properly maintain a 12,000 square foot facility! His friendly and unassuming personality make Dave easy to work with. Dave is always willing to lend a hand wherever is needed, regularly offering his assistance to others before being asked. Working around dogs while helping to safely maintain two buildings can be labor-intensive and trying at times, but there is no better person to complete the My Dog family than the brother of the owner!
Julie
Creative Retail Associate
Meet Julie and her very handsome corgi/dachshund mix Charles. Julie has been a part of the My Dog fam since 2021. Although Julie can often be seen working the front desk, she is also MDCC’s first Creative Retail Associate! She is directly responsible for creating a warm and welcoming front lobby, and the outdoor signage that adorns our main entrance. Julie’s skills have led her to receiving awards for various art projects showcased while in school. But aside from her obvious talent, Julie naturally brings fun into the workplace! Her caring heart and passion to warm those around her make her a perfect fit with the teams and customers she serves.